Privacy Policy

This Privacy Policy is provided as a general template. Please have it reviewed by qualified legal counsel and update the bracketed details before publishing.

Charter Heaven ("Charter Heaven", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or use our yacht charter and related services.

Information We Collect

We may collect the following types of information:

• Information you provide. Your name, email address, phone number, message details, and any information you submit through our contact, inquiry, or booking forms.
• Booking details. Charter dates, party size, preferences, and other details needed to plan and fulfill your reservation.
• Automatically collected information. Device, browser, IP address, pages viewed, and similar usage data gathered through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes;
• Process, confirm, and manage your charter bookings;
• Communicate with you by phone, SMS, and email about your request or reservation;
• Improve our website, services, and customer experience;
• Comply with legal obligations and protect against fraud or misuse.

SMS & Email Communications

By submitting a form and providing your consent, you agree that Charter Heaven may contact you by SMS and email regarding services that may be applicable to your request. Message and data rates may apply. You can opt out of marketing messages at any time by replying STOP to a text message or using the unsubscribe link in our emails.

Cookies & Analytics

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can control or disable cookies through your browser settings, though some features of the site may not function properly without them.

Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers who help us operate our website and deliver our services (such as hosting, analytics, and communication providers), and with charter operators or partners as needed to fulfill your booking. We may also disclose information where required by law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain uses of it. To make a request, please contact us using the details below.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Charter Heaven
• Phone: (786) 875-3121
• Email: [email protected]
• Address: 991 SW 154 Path, Miami, FL 33194
• Or visit our Contact page.